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PSA: Please add heat packs to colder state orders!
PSA: Please add heat packs to colder state orders!

OUR PACKING & SHIPPING PROCESS

OUR PACKING PROCEDURE 

STEP 1

We use wood fiber to cover our soil to help prevent soil spillage.

STEP 2

The wood fiber is placed over the soil, right under the foliage. 

STEP 3

We then use a plastic bag to cover the planter and wood fiber portion of the plant. 

STEP 4

Secure it tightly with a zip-tie.

STEP 5

We place the houseplant in a paper bag and secure it with a rubber band.

STEP 6

The paper bag acts as the final cover and is also a nice presentation for customers.

*Please note that we have additional packing procedure for tall, big, and multiple plants. Tall/ big plants are stabilized with a wooden stick and shipped using special inserts that lock in houseplants.

2

Business Years

500+

Happy Clients

200,000+

Houseplants shipped

How we pack your order. 

Take a peek into our packing process. 

HEAR IT FROM THE PEOPLE

OUR DREAM TEAM MAKING IT ALL HAPPEN

ANDY & TRISTAN

CO-FOUNDERS

CHANDLER

WHOLESALE & DROP SHIP MANAGER

NATASHA

GRAPHIC AND MARKETING

PREETIKA

MARKETING & CUSTOMER SERVICE

1000+ SKUS

30 DAY GUARANTEE

CUSTOMER SERVICE